Improving cultural responsiveness in non-Aboriginal drug and alcohol services

The National Drug and Alcohol Research Centre (NDARC) recently hosted a webinar titled “Improving cultural responsiveness in non-Aboriginal drug and alcohol services.” A recording of the webinar is available now. The presentation gave an overview of a project that worked with 15 non-indigenous services across New South Wales to improve their culturally responsive practices. The project involved the formation of an Aboriginal Advisory Group, who developed a set of guidelines on culturally responsive practice. The project involved consultation with elders groups as well as Aboriginal and Torres Strait Islander service users and workers on an implementation process which was co-designed. This included audits of cultural responsiveness, workshops with service providers, and planning around improving practices. The project has been evaluated to look at the acceptability of the process, changes in cultural competence and changes to service use by Aboriginal clients.

Watch “Improving cultural responsiveness in non-Aboriginal drug and alcohol services.” (45 minutes)